PRIVACY POLICY

Monisha Chandanani LLC | seelovechoose.com

Effective Date: June 18, 2025

Your privacy matters. This Privacy Policy explains how Monisha Chandanani LLC, operating the brand See. Love. Choose. ("SLC," "we," "our," or "us"), collects, uses, and protects information you share when visiting seelovechoose.com or engaging with our services.

By using our website or services, you agree to the practices described here. Please read this carefully.

1. Information We Collect

1.1 Information You Provide

We collect information you voluntarily share when you:

  • Fill out a contact or inquiry form

  • Register for a program, retreat, or membership

  • Purchase coaching services or make a payment

  • Subscribe to our email list

  • Communicate with us directly via email, phone, or messaging platforms

This may include your name, email address, phone number, billing information, and personal details you share in correspondence, intake forms, or during the course of coaching.

1.2 Sensitive Personal Information

The nature of intuitive leadership coaching and the See. Love. Choose. framework often invites the sharing of personal, emotional, and life history information. This may include details about your relationships, career, mental and emotional wellbeing, personal values, and life experiences.

We treat all such information with the highest level of care and confidentiality. Sensitive personal disclosures are used solely to provide you with coaching services and are never shared with third parties except as required by law or with your explicit written consent.

1.3 Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including:

  • IP address and general location

  • Browser type and device information

  • Pages visited and time spent on each page

  • Referring URLs

  • Cookie and tracking data (see Section 5)

1.4 Payment Information

We use third-party payment processors (such as Stripe or similar services) to handle transactions. We do not store your full credit card number, CVV, or bank account details on our servers. Your payment information is subject to the privacy policy of the applicable payment processor.

2. How We Use Your Information

We use the information we collect to:

  • Deliver coaching services, programs, retreats, and membership benefits

  • Process payments and send receipts or invoices

  • Respond to inquiries and provide client support

  • Send program updates, newsletters, and offerings (with your consent)

  • Improve our website and services

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their own marketing purposes.

3. Coaching Sessions and Client Communications

3.1 Session Recording

California law requires the consent of all parties before recording a conversation. We will always obtain your explicit consent before recording any coaching session. Recordings are used solely for the purposes agreed upon and are not shared without your permission.

3.2 Confidentiality

Personal disclosures made during coaching sessions are held in strict confidence. We do not share your personal information with third parties except as required by law, to protect the safety of any individual, or with your written consent.

3.3 Co-Facilitation

Some SLC programs and group coaching experiences are co-facilitated with trusted collaborators. Co-facilitators are bound by the same confidentiality standards as Monisha Chandanani LLC. They do not have access to individual client records, payment information, or personal data outside of the shared program context.

3.4 Coaching is Not Therapy

The services provided by Monisha Chandanani LLC are coaching services, not psychotherapy, counseling, or mental health treatment. No therapist-client privilege applies to our coaching relationship. If you are experiencing a mental health crisis or require clinical support, we encourage you to seek the care of a licensed mental health professional.

Information shared in coaching sessions is confidential but is not protected under the same legal framework as communications with a licensed therapist or healthcare provider.

4. Community Platforms and Group Communication

The SLC Membership and certain group programs utilize third-party communication platforms, including WhatsApp, for community engagement and program delivery.

By joining an SLC community group on WhatsApp or any similar platform, you acknowledge and agree that:

  • WhatsApp is a third-party platform operated by Meta Platforms, Inc., and your use of it is subject to WhatsApp's own Terms of Service and Privacy Policy.

  • Monisha Chandanani LLC does not control the data practices of WhatsApp or other third-party platforms.

  • Communications shared within group channels are visible to all group members, not solely to Monisha Chandanani LLC.

  • You participate in community platforms voluntarily and are responsible for the personal information you choose to share within those spaces.

We encourage all members to be mindful of the personal information they share in group settings.

5. Sharing Your Information

We may share your information with trusted third-party service providers who assist us in operating our business, including:

  • Email marketing platforms (e.g., Mailchimp, ConvertKit)

  • Payment processors (e.g., Stripe)

  • Website hosting and analytics providers

  • Scheduling tools (e.g., Calendly)

These providers are contractually obligated to protect your information and may only use it as directed by us.

We may also disclose information when required by law, such as in response to a court order or legal process, or to protect the safety of our clients, collaborators, or the public.

6. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance your browsing experience and gather analytics. Cookies are small text files stored on your device.

We may use:

  • Essential cookies: necessary for the website to function properly

  • Analytics cookies: to understand how visitors interact with our site (e.g., Google Analytics)

  • Marketing cookies: to serve relevant content or track campaign performance

You may disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of our website.

7. Email Communications

If you subscribe to our email list or purchase a service, you may receive communications from us including newsletters, program announcements, and offerings. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

We do not send unsolicited commercial email to individuals who have not opted in to receive communications from us.

8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we take reasonable steps to securely delete or anonymize it.

9. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security and encourage you to share only what is necessary.

10. Third-Party Links

Our website may contain links to third-party websites, including social media platforms and partner resources. We are not responsible for the privacy practices or content of those sites. We encourage you to review their privacy policies independently.

11. Children’s Privacy

Our services are designed for adults aged 18 and older. We do not knowingly collect personal information from children under 13. If we become aware that a child has provided us with personal information, we will take steps to delete that data promptly.

12. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including:

  • The right to know what personal information we collect and how it is used

  • The right to request deletion of your personal information

  • The right to opt out of the sale of your personal information (we do not sell personal data)

  • The right not to be discriminated against for exercising your privacy rights

To exercise any of these rights, please contact us using the information provided in Section 14.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy regularly. Continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

14. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us at:

Monisha Chandanani LLC
See. Love. Choose. | seelovechoose.com
Email: monisha@seelovechoose.com
Laguna Beach, California